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You're Protected

Purchasing a used car can be a very daunting experience. Not only is it one of the most expensive purchases you are likely to make in your lifetime but there are also many risks when buying a second hand vehicle. At present there isn’t a kite mark for used car quality neither is there an OFT approved code that specifically relates to the purchase of used cars.

Outside Lane we are working closely with a number of governing bodies in an attempt to regulate the used car market and provide you with a recognised mark of quality and peace of mind.

How you're protected

  What to look out for How you're protected  
Scams Non legitimate businesses We have partnered with the UK's leading automotive consumer champions - Parker's. They know us very well our MD previosuly worked at Parker's.  
'Lemons'   Purchasing quality cars is something we do exceptionally well. So much so that we have devised our own checks and tests. Our UCQ (Used Car Qualification) suppliments the HPI, MOT and nmr checks we carry out on all vehicles. With over 146 different checks undertaken by qualified mechanics you can rest assured you won't be left with a lemon.  
Aftersales      
Security      
Stolen cars      
Secure payment      
Payment protection      
Authenticity of the company      
Know your rights  
  • Distance Selling
  • Consumer Protection from Unfair Trading Regulations 2008
  • Sale of Goods Act 1979
  
Danger of 'clocking   HPI's nmr check  
Crash damage

We strongly reccommend avoiding any vehicle that has been involved any any major accident. The price might seem appealing but you really should avoid the temptation.

At Outside Lane any vehicle that we identify as having previous accident damage is recorded in our database and we avoid at all costs.

   
Roadworthiness   In addition to an MOT all used vehicles that we supply undertake a 146 point check undertaken by a qualified mechanic.  
Pre-sale checks      
vehicle history   We check with the DVLA and VOSA  
Outstanding finance      
Insurance write-off      
Pre-sale history checks and information disclosure      
Code of Conduct      
Satisfactory quality   We have put together some examples of what you can expect  
Mechanical, history and mileage checks      
Legal protection      
Trade membership (Retail Motor Industry Federation)      
Legislation      

Don't just take our word for it. There are a number of government organisations that are here to help and advise you when looking to purchase a used car.

You might want to take a look at the following websites;